FREQUENTLY ASKED QUESTIONS
PRIVATE LESSONS
HOW DO I PAY FOR LESSONS?
Lesson fees must be fully prepaid in advance of the lessons. We accept Visa, Mastercard, and American Express payments through our online booking system. If you prefer to pay for your lesson through Interac e-Transfer, please email us for more information.
DO YOU OFFER TRIAL LESSONS?
We do not offer trial lessons. Every lesson at Chorus Studio is customized to assess your unique instrument and provide you with the skills to enhance and reinforce balance in your singing or playing.
DO YOU TEACH YOUNG CHILDREN?
Absolutely! As long as they are able to stay focused for an entire session, we would love to teach your child. Parents are also welcome to stay throughout the lesson. We recommend starting with 30-minute lessons for younger children!
CANCELLATION AND ATTENDANCE
STUDENT CANCELLATION
Private lessons may be cancelled or rescheduled up to 24 hours before the start of the lesson time.
Lessons not cancelled or rescheduled at least 24 hours before the start time will be charged at full rate, except in cases of extenuating circumstances that impact a student’s ability to attend their lesson.
Please email us if you are unable to attend your lesson due to extenuating circumstances. Bookings may also be officially rescheduled or cancelled via email.
TEACHER CANCELLATION
In the event that a teacher is away due to illness or emergency, your lesson will be rescheduled for a time that is convenient for both parties.
WEATHER CANCELLATION
The safety of our teachers and students is our primary concern. In the event of inclement weather, Chorus Studio will send out cancellation notifications via email and prepaid lessons will be applied as credit when lessons resume.
NOTE: The Weather Cancellation Policy applies to in-person sessions only.
PUBLIC HOLIDAYS
Lessons that fall on public holidays are not automatically cancelled. Prior notice will be given when the studio is closed due to a holiday or special event. Otherwise, please assume that lessons are scheduled as usual. If you wish to reschedule or cancel your lesson due to a holiday, please send an email in accordance with the Student Cancellation Policy.
WHAT HAPPENS IF I’M LATE TO A LESSON?
Lessons begin right at the scheduled time. If you are late to your Zoom session, your lesson will still end at the scheduled time. This loss of time will not be made up at another time.
If you are on time but the previous lesson runs late, you will be given the full allotment of your lesson time.
TURN-AROUND TIME
All teaching time ends 5 minutes before the end of the session to allow for turn-around time between clients. An hour-long lesson consists of 55 minutes of teaching time, and 5 minutes of turn-around time. A 30-minute lesson consists of 25 minutes of teaching time, and 5 minutes of turn-around time.
CHOIR
WHAT IS THE DIFFERENCE BETWEEN YVR POP CHOIR AND B-ROLL?
The main difference is in the repertoire: YVR POP CHOIR sings Pop, Indie, and R&B music, whereas B-ROLL sings R&B, Hip-Hop, and Gospel music. Both choirs are directed by founder Rebecca Lam, and follow the same rehearsal structure.
ARE AUDITIONS REQUIRED TO JOIN THE CHOIR?
Yes! But don’t fret – the audition is simple and straightforward. No prior singing experience is required. Email us today to schedule an audition!
WHAT IS YOUR AGE REQUIREMENT?
All of our choirs accept members who are 16 years of age or older.
WHAT IF I HAVE TO MISS SOME REHEARSALS?
We understand that family, work, and other commitments are a part of life, especially in a world impacted by COVID-19. Please don’t hesitate to reach out if you would like tips on how to catch up on missed rehearsals or learning the repertoire. We’re here to support you!